Shipping Information

Shipper

Within Australia, our order deliveries are made through Australia Post Regular Post. Please find more information about Australia Post and what services it offers through their website link http://auspost.com.au/

Express Deliveries

We welcome any request to dispatch order urgently through Express Post. In such situation shipping charges are higher than regular post. Please put order through and select DIRECT DEPOSIT as payment option to ensure we receive the order. Our customer service team will calculate Express Post charges and provide you final quote for payment.

Tracking

All order are trackable and tracking number is provided to customer for each consignment. In order to check status of please visit Australia Post tracking link

http://auspost.com.au/track

Shipping Charges

Shipping charges are based on calculated weight and destination postcode from Melbourne. Our website calculates shipping cost will be displayed before confirming your order. if you believe any charges are not correctly calculated, please contact us immediately.

Processing Time

We attempt to ship within 24- 48 hours of an order received with payment confirmation. In the event of out of stock items, delivery may be delayed until re-stocked which may result in  a delay of up to and not limited to 14 days.

Deliveries will occur during business hours Monday to Friday, excluding public holidays. 

Rough Delivery Timelines 

DESTINATION	TRANSIT TIME
Sydney, Melbourne & Brisbane Metro	2-4 business days
Regional NSW, VIC & QLD; ACT	3-5 business days
Country NSW, VIC & QLD; SA	3-5 business days
TAS, WA, NT, North QLD	5-7 business days

 

(NOTE: All transit times listed above are a guide only and are not guaranteed)

 

New Zealand based orders

Please put through your order on our website and select Direct Deposit method of payment. Our customer service will advise on shipping charges separately.